System maintenance: Monitoring and managing computer systems and networks, including servers and mainframes Troubleshooting: Diagnosing and fixing hardware and software issues Software updates: Installing software updates and patches to ensure systems run smoothly Data security: Ensuring data is secure and accurate, and that backup systems are complete and retrievable Network security: Implementing security measures like firewalls to prevent unauthorized access User support: Responding to user requests and queries Documentation: Maintaining logs and documentation of system operations, issues, and resolutions Quality checks: Ensuring that data and operations meet standards and laws Coordination: Coordinating with the IT team to ensure production schedules are met Training: Training junior staff