Customer service: Greeting customers, making them feel welcome, and providing support throughout the purchasing process Product knowledge: Explaining the features and benefits of vehicles, and answering customer questions Sales: Matching customers with the right vehicle, negotiating prices, and closing sales Promotions: Informing customers about special promotions and sales Financing: Coordinating with the finance department to determine financing options for customers Test drives: Accompanying customers on test drives Showroom maintenance: Maintaining the showroom's appearance and presentation Competitor knowledge: Staying informed about competitors' offers and sales tactics Customer satisfaction: Contacting past customers to ensure they are satisfied with their vehicles
